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Post by hifinutt on Dec 27, 2021 14:26:51 GMT
You mean like buchardt do ? I am not sure I have the nerve to send stuff back unless they specifically say it's a trial when you buy
Unless it's faulty surely you have no grounds for sending it back ?
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Post by antonio on Dec 28, 2021 1:01:03 GMT
I do understand your feelings on that, I to would not like to send something back that is not faulty, but in truth all direct sales companies should have a 30 day trial period, or at least 2 weeks.
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Post by macca on Dec 28, 2021 9:16:42 GMT
unless the item has been custom made to your specification you can send it back within 14 days and get a full refund. You don't need to give a reason.
There can't be any damage or wear to the item though obviously but you are allowed to try it the same way you would a display item in a shop.
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Post by stevew on Dec 28, 2021 17:45:49 GMT
It’s all a faff though.. my wife does it with clothes and it drives me nuts. (Ordering online and then returning stuff) All that dependency on refunds and waiting for collections. Let alone when you have to depend on people like UPS We sent a wedding gift to Michigan in Sept. From what I can tell it’s sat in a warehouse now in Castle Donnington. I’ve got to build up the enthusiasm to deal with their customer services. So the thought of relying on these people to collect a couple of grands worth of speakers leaves me with sweaty palms. Apart from all that.. I just want to go into a dealer and do some comparative listening. Oh, those were the days.
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Post by hifinutt on Dec 28, 2021 19:44:41 GMT
unless the item has been custom made to your specification you can send it back within 14 days and get a full refund. You don't need to give a reason. There can't be any damage or wear to the item though obviously but you are allowed to try it the same way you would a display item in a shop. is that moral though ? if you were running a hi fi or car company . would you like it if folks sent stuff back just becuase they didnt like it? seems all wrong to me if i sold an amp through ebay and there is nothing wrong with it , just it doesnt work with his speakers , i would not be happy if he sent it back !!
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Post by hifinutt on Dec 28, 2021 19:46:35 GMT
It’s all a faff though.. my wife does it with clothes and it drives me nuts. (Ordering online and then returning stuff) All that dependency on refunds and waiting for collections. Let alone when you have to depend on people like UPS We sent a wedding gift to Michigan in Sept. From what I can tell it’s sat in a warehouse now in Castle Donnington. I’ve got to build up the enthusiasm to deal with their customer services. So the thought of relying on these people to collect a couple of grands worth of speakers leaves me with sweaty palms. Apart from all that.. I just want to go into a dealer and do some comparative listening. Oh, those were the days. its still possible thank goodness . a street near us has a sonus faber / macintosh dealer at one end and a hegel /amphion/ rotel dealer at the other end . about 100 yards apart on the high street with demos at both possible !!
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Post by sq225917 on Dec 28, 2021 21:06:01 GMT
Moral has nothing to do with it, it's the law, that's the cost of doing business. Just blacklist them if you think their time wasters.
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Post by antonio on Dec 29, 2021 8:11:19 GMT
unless the item has been custom made to your specification you can send it back within 14 days and get a full refund. You don't need to give a reason. There can't be any damage or wear to the item though obviously but you are allowed to try it the same way you would a display item in a shop. is that moral though ? if you were running a hi fi or car company . would you like it if folks sent stuff back just becuase they didnt like it? seems all wrong to me if i sold an amp through ebay and there is nothing wrong with it , just it doesnt work with his speakers , i would not be happy if he sent it back !! You're talking about a 2nd hand item when you sell something, a manufacturer selling direct to the public should have a 30 day returns policy built into his prices. Even many shops have a returns policy on new items, so you can go dem the product but after purchasing you find it does not gel as well as expected you can return the item.
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Post by macca on Dec 29, 2021 9:24:09 GMT
unless the item has been custom made to your specification you can send it back within 14 days and get a full refund. You don't need to give a reason. There can't be any damage or wear to the item though obviously but you are allowed to try it the same way you would a display item in a shop. is that moral though ? if you were running a hi fi or car company . would you like it if folks sent stuff back just becuase they didnt like it? seems all wrong to me if i sold an amp through ebay and there is nothing wrong with it , just it doesnt work with his speakers , i would not be happy if he sent it back !! I presume you are talking about buying from a proper dealer rather than from some anonymous trader on Amazon? If so then the dealer should be able to recommend an amp that will work with the speakers, so the odds of you sending it back are slim. But as Simon said, if he's selling remotely to begin with then he needs to take returns into account. They would not be 'second hand' as such, but 'open box returns' so he would have to offer a discount when re-selling the item, but not as much as he would for a second hand item he had taken in part-exchange.
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Post by hifinutt on Dec 29, 2021 17:05:21 GMT
fair enough guys , you have convinced me . But alchris prices are so low that i doubt if he builds in any leeway for returns . well not much anyway
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Post by Deleted on Dec 29, 2021 17:56:06 GMT
Ask him before you place the order. There is always a risk that they won’t work well for you.
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Post by brucew268 on Dec 29, 2021 18:13:59 GMT
fair enough guys , you have convinced me . But alchris prices are so low that i doubt if he builds in any leeway for returns . well not much anyway Ask him before you place the order. There is always a risk that they won’t work well for you. When I got into home HiFi 30 years ago I was encouraged by and embraced the dictum of "try it in your home" to see if it works in your room and with your other kit. This came in useful a few times. Now that several makers sell direct, often by post and with no retail auditioning space, it seems critical to me that the business model allows for this. The investment seems just too high and the variables too significant for me to consider anything less... for new kit. Unheard second hand kit is a risk I often take but always with some nervousness.
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Post by macca on Dec 29, 2021 19:44:59 GMT
I don't worry about second hand as you can almost always get most of the money back selling it on.
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Post by antonio on Dec 30, 2021 2:55:01 GMT
fair enough guys , you have convinced me . But alchris prices are so low that i doubt if he builds in any leeway for returns . well not much anyway Perhaps you could mention it to him Phil. If he has confidence in his speakers I doubt he would get many returns. I'm still kicking myself for not snapping up a pair of BC30's he had on offer at a show for £250 a number of years ago, they sounded unbelievably good on the end of his Sansui? amp. Slightly off thread, I'm still in love with my Mark Audio Cesti MBR's, I know you have been 'messing' with standmounts Phil, these are great vfm.
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Post by macca on Dec 30, 2021 9:33:57 GMT
He was using an EAR integrated at the demo I went to, does look a bit like a Sansui from a distance.
Or maybe he also has a Sansui.
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Post by pete on Dec 30, 2021 11:15:50 GMT
He was using an EAR integrated at the demo I went to, does look a bit like a Sansui from a distance. Or maybe he also has a Sansui. A friend of mine knows him, he suggested that he should consider getting a Sansui integrated amp, so he may well be using one for his demos
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Post by antonio on Dec 31, 2021 1:44:20 GMT
Well it certainly wasn't an EAR, definitely an older Japanese intergrated, Technics, Pioneer, but I'll stick with Sansui.
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Post by hifinutt on Dec 31, 2021 13:58:39 GMT
fair enough guys , you have convinced me . But alchris prices are so low that i doubt if he builds in any leeway for returns . well not much anyway Perhaps you could mention it to him Phil. If he has confidence in his speakers I doubt he would get many returns. I'm still kicking myself for not snapping up a pair of BC30's he had on offer at a show for £250 a number of years ago, they sounded unbelievably good on the end of his Sansui? amp. Slightly off thread, I'm still in love with my Mark Audio Cesti MBR's, I know you have been 'messing' with standmounts Phil, these are great vfm. thanks , had some frugalhorns with mark audio drivers in this room and the immediacy was superb if slightly toppy .
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Post by antonio on Dec 31, 2021 17:08:47 GMT
Toppy Phil? is that something you put on ice cream?
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Post by jandl100 on Jan 1, 2022 14:51:14 GMT
... I'm still kicking myself for not snapping up a pair of BC30's he had on offer at a show for £250 a number of years ago, they sounded unbelievably good.... I heard the BC30, probably at the same show, Dave. Yup, excellent. Best sound at the show for me. Some of the photos shown previously in this thread do look like knock offs of remarkably similar to other manufacturers' designs, though. No way am I going to be convinced that Acoustic Energy AE2 didn't make an appearance there! But maybe that's just external appearance and the internal design and components are quite different.
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Post by jandl100 on Jan 1, 2022 14:53:17 GMT
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Post by hifinutt on Jan 1, 2022 16:32:45 GMT
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Post by hifinutt on Jan 1, 2022 16:33:35 GMT
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Post by hifinutt on Nov 18, 2022 11:44:13 GMT
Been a while..anyone bought or heard alchris recently?
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Post by lurch on Nov 18, 2022 12:14:13 GMT
Been a while..anyone bought or heard alchris recently? yep he was at the Wam show in a trade room (multi driver floorstander), along with knipsters woodwork stuff, and the blackbird tonearm fitted to one of the Paul Knipe plinthed LP12s. The whole setup sounded great. He was also at Daventry, this time with stand mounts being feed by a £100 Chifi amp, though you wouldn't have believed it by the wonderful sound they produced.
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Post by jandl100 on Nov 18, 2022 13:48:48 GMT
... He was also at Daventry, this time with stand mounts being feed by a £100 Chifi amp, though you wouldn't have believed it by the wonderful sound they produced. I'd believe it, I've got a <£100 Chifi amp that sounds excellent. And yes, I really enjoyed the Alchris room at the Wam Stoke show as well. I hope they got a lot of interest and sales, they deserved to.
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Post by macca on Nov 18, 2022 18:09:53 GMT
bass was a bit boomy when I was in there, he had some valve amps hooked up so almost certainly due to that, he needs to dem with solid state IMO. Unless it's a speaker designed specifically for valve amps.
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Post by hifinutt on Nov 19, 2022 16:22:12 GMT
so you think those AR 6 speakers are not bad for the money ?
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Post by macca on Nov 19, 2022 19:32:11 GMT
so you think those AR 6 speakers are not bad for the money ? what me? Not had a listen to them, not seen any measurements. I'm not so keen on standard 2 way and 2 and a half way speakers generally though. I like the AR66 he did, sort of a modern version of the Celestion Ditton 66.
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Post by hifinutt on Nov 20, 2022 14:32:53 GMT
well might take a gamble and try some . would like some dyns but special 40 is 2.8k , the dali rubicon on special offer at 1399 but may well try the AR6
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