|
Post by macca on Mar 4, 2022 22:48:20 GMT
can only be failed safety check or some paperwork was missing. At least that I can think of, all I can say is I never seen something sent back for any other reason.
|
|
Bigman80
Grandmaster
AA Founding Member & Bigbottle Audio Creator
Posts: 16,144
|
Post by Bigman80 on Mar 4, 2022 22:52:50 GMT
can only be failed safety check or some paperwork was missing. At least that I can think of, all I can say is I never seen something sent back for any other reason. You would know better than me, macca. However, I am still ampless, missing a chassis and running out of time to get my 686 built. I'm not pleased.
|
|
|
Post by antonio on Mar 5, 2022 2:08:09 GMT
why are they returning it? Can't see it being a safety issue. Is he screwing up the paperwork? I have no idea. And now I have less idea about how to get a refund as AliExpress just don't make sense. I can see me having to find another £200 to buy one from another seller. Well pissed off. Ask the seller if he can process a refund, if not you may have to wait the 70 days although you could try the AE helpline and tell them the order cannot be sent. If you get past the automated answer machine, you may find them rather helpful.
|
|
Bigman80
Grandmaster
AA Founding Member & Bigbottle Audio Creator
Posts: 16,144
|
Post by Bigman80 on Mar 5, 2022 7:08:24 GMT
I have no idea. And now I have less idea about how to get a refund as AliExpress just don't make sense. I can see me having to find another £200 to buy one from another seller. Well pissed off. Ask the seller if he can process a refund, if not you may have to wait the 70 days although you could try the AE helpline and tell them the order cannot be sent. If you get past the automated answer machine, you may find them rather helpful. I dont think the seller has the money yet. It's likely still with AE. They are handling the "dispute" but not very well.
|
|
|
Post by macca on Mar 5, 2022 7:27:47 GMT
can only be failed safety check or some paperwork was missing. At least that I can think of, all I can say is I never seen something sent back for any other reason. You would know better than me, macca. However, I am still ampless, missing a chassis and running out of time to get my 686 built. I'm not pleased. time is a factor? You can borrow a Krell you know, you'll hardly be slumming it.
|
|
Bigman80
Grandmaster
AA Founding Member & Bigbottle Audio Creator
Posts: 16,144
|
Post by Bigman80 on Mar 5, 2022 7:58:59 GMT
You would know better than me, macca. However, I am still ampless, missing a chassis and running out of time to get my 686 built. I'm not pleased. time is a factor? You can borrow a Krell you know, you'll hardly be slumming it. Just wanted it ready for the Bakeoff mate, but optical said he'll bring his up, so the pressure is off a bit. And yes, I know I can loan a Krell and I'm grateful, but not got a spare minute to get up the motorway. If I find one, I'll be in touch. I loan you a pre if I can find some sockets for it lol
|
|
optical
Moderator
BIG STAR
Be Excellent To Eachother
Posts: 1,577
Member is Online
|
Post by optical on Mar 5, 2022 8:14:38 GMT
time is a factor? You can borrow a Krell you know, you'll hardly be slumming it. Just wanted it ready for the Bakeoff mate, but optical said he'll bring his up, so the pressure is off a bit. And yes, I know I can loan a Krell and I'm grateful, but not got a spare minute to get up the motorway. If I find one, I'll be in touch. I loan you a pre if I can find some sockets for it lol Yup, by hook or crook, it'll be there.... As I'm positive I shall be also. I haven't heard it yet but Alan says it's okay 🙂 Should be back with me this week so well broken in my bakeoff time. Would be interesting to hear it back to back with the Krell actually but understand that probably won't be happening.
|
|
|
Post by macca on Mar 5, 2022 8:22:01 GMT
I forgot about the bake-off, it's too far in the future yet to register in my brain.
I can bring along a Krell if there is interest in doing a comparison with the Neurochrome - or anything else.
|
|
optical
Moderator
BIG STAR
Be Excellent To Eachother
Posts: 1,577
Member is Online
|
Post by optical on Mar 5, 2022 8:30:19 GMT
I forgot about the bake-off, it's too far in the future yet to register in my brain. I can bring along a Krell if there is interest in doing a comparison with the Neurochrome - or anything else. I'd be interested macca never heard one, my experience with 'proper' amps is still limited compared to most of you stalwarts!
|
|
|
Post by pete on Mar 5, 2022 9:21:39 GMT
Did you use a credit card to buy? If so you may be able to get some help from the credit card company.
|
|
Bigman80
Grandmaster
AA Founding Member & Bigbottle Audio Creator
Posts: 16,144
|
Post by Bigman80 on Mar 5, 2022 9:27:36 GMT
I forgot about the bake-off, it's too far in the future yet to register in my brain. I can bring along a Krell if there is interest in doing a comparison with the Neurochrome - or anything else. Yes, a Krell is always welcome. I like them a lot.
|
|
Bigman80
Grandmaster
AA Founding Member & Bigbottle Audio Creator
Posts: 16,144
|
Post by Bigman80 on Mar 5, 2022 9:28:09 GMT
Did you use a credit card to buy? If so you may be able to get some help from the credit card company. No, PayPal I suspect they could help, but AliExpress haven't refused a refund, they just aren't moving lol
|
|
|
Post by macca on Mar 5, 2022 9:35:39 GMT
I forgot about the bake-off, it's too far in the future yet to register in my brain. I can bring along a Krell if there is interest in doing a comparison with the Neurochrome - or anything else. I'd be interested macca never heard one, my experience with 'proper' amps is still limited compared to most of you stalwarts! take it from me the Neurochrome is as good as it gets. Your not missing out on anything.
|
|
|
Post by macca on Mar 5, 2022 9:37:25 GMT
Did you use a credit card to buy? If so you may be able to get some help from the credit card company. No, PayPal I suspect they could help, but AliExpress haven't refused a refund, they just aren't moving lol just get a refund off of Paypal then. They'll automatically deduct it from the seller's account. No muss no fuss. (well a bit of fuss but no ten week wait).
|
|
optical
Moderator
BIG STAR
Be Excellent To Eachother
Posts: 1,577
Member is Online
|
Post by optical on Mar 5, 2022 10:54:29 GMT
I'd be interested macca never heard one, my experience with 'proper' amps is still limited compared to most of you stalwarts! take it from me the Neurochrome is as good as it gets. Your not missing out on anything. Oh I know, but it's always good to have a reference. A lot of this now comes down to small preferences at this level. The 686 is definitely the best all rounder I've ever heard but my speakers require big current draw from the power supply, (hence me upgrading my 686 from the basic smps) something Krell have not scrimped on here. Not that I'm lugging the Logan's to the bakeoff mind, I'd need a transit and two cavemen....
|
|
|
Post by macca on Mar 5, 2022 11:01:28 GMT
take it from me the Neurochrome is as good as it gets. Your not missing out on anything. Oh I know, but it's always good to have a reference. A lot of this now comes down to small preferences at this level. The 686 is definitely the best all rounder I've ever heard but my speakers require big current draw from the power supply, (hence me upgrading my 686 from the basic smps) something Krell have not scrimped on here. Not that I'm lugging the Logan's to the bakeoff mind, I'd need a transit and two cavemen.... Krells were originally designed for big electrostatics like ML and Apogee. Anything that's insensitive and a bastard of a load (which the latter includes quite a lot of really good passive speakers, regrettably). You like valves so you would probably like the KSA100 but I can't bring that as it's a two-man lift.
|
|
optical
Moderator
BIG STAR
Be Excellent To Eachother
Posts: 1,577
Member is Online
|
Post by optical on Mar 5, 2022 11:07:55 GMT
Oh I know, but it's always good to have a reference. A lot of this now comes down to small preferences at this level. The 686 is definitely the best all rounder I've ever heard but my speakers require big current draw from the power supply, (hence me upgrading my 686 from the basic smps) something Krell have not scrimped on here. Not that I'm lugging the Logan's to the bakeoff mind, I'd need a transit and two cavemen.... You like valves so you would probably like the KSA100 Everywhere but the power amp section yes, although I've recently converted to more linear audio boxes..... In a couple of weeks there won't be any valves left in my system! 😵
|
|
|
Post by jimbo on Mar 5, 2022 11:24:45 GMT
Oh I know, but it's always good to have a reference. A lot of this now comes down to small preferences at this level. The 686 is definitely the best all rounder I've ever heard but my speakers require big current draw from the power supply, (hence me upgrading my 686 from the basic smps) something Krell have not scrimped on here. Not that I'm lugging the Logan's to the bakeoff mind, I'd need a transit and two cavemen.... Krells were originally designed for big electrostatics like ML and Apogee. Anything that's insensitive and a bastard of a load (which the latter includes quite a lot of really good passive speakers, regrettably). You like valves so you would probably like the KSA100 but I can't bring that as it's a two-man lift. I bet your Krell does not suffer with vibrating panels?
|
|
|
Post by macca on Mar 5, 2022 11:34:48 GMT
Krells were originally designed for big electrostatics like ML and Apogee. Anything that's insensitive and a bastard of a load (which the latter includes quite a lot of really good passive speakers, regrettably). You like valves so you would probably like the KSA100 but I can't bring that as it's a two-man lift. I bet your Krell does not suffer with vibrating panels? No but I've never had that issue with any amp, even with Crofts. had about every other issue known to man though... I reckon you just like to listen at 11 on the dial
|
|
|
Post by jimbo on Mar 5, 2022 11:38:14 GMT
I bet your Krell does not suffer with vibrating panels? No but I've never had that issue with any amp, even with Crofts. had about every other issue known to man though... I reckon you just like to listen at 11 on the dial Yes I gather you have had one or two issues with the Krells but they are old beasts that run pretty hot?
|
|
|
Post by macca on Mar 5, 2022 11:51:45 GMT
No but I've never had that issue with any amp, even with Crofts. had about every other issue known to man though... I reckon you just like to listen at 11 on the dial Yes I gather you have had one or two issues with the Krells but they are old beasts that run pretty hot? same issue with both KSA50s but nothing to do with heat. Just needed the points cleaning - or something, you'd have to ask Alan for the details. Crud builds up on them over time apparently. KSA50S barely get warm in my system at the levels I play at and they have the plateau biasing in any case. Only time it ever got properly hot was when we did that bakeoff and it was absolutely caned for about 5 hours continuous. The KSA100 puts out a ton of heat out of the top (twin fans) so serves the useful purpose of heating the room. The case of that one only gets warm, never hot.
|
|
Bigman80
Grandmaster
AA Founding Member & Bigbottle Audio Creator
Posts: 16,144
|
Post by Bigman80 on Mar 5, 2022 11:59:46 GMT
Yes I gather you have had one or two issues with the Krells but they are old beasts that run pretty hot? same issue with both KSA50s but nothing to do with heat. Just needed the points cleaning - or something, you'd have to ask Alan for the details. Crud builds up on them over time apparently. KSA50S barely get warm in my system at the levels I play at and they have the plateau biasing in any case. Only time it ever got properly hot was when we did that bakeoff and it was absolutely caned for about 5 hours continuous. The KSA100 puts out a ton of heat out of the top (twin fans) so serves the useful purpose of heating the room. The case of that one only gets warm, never hot. It worked its row out that day, didnt it.
|
|
|
Post by misterc on Mar 5, 2022 12:10:48 GMT
That's utter cobblers Oli, a client of ours has had a similar issue although with 50 cases for a test bed project they are working on. Hope you resolve the sitution soon buddy
|
|
|
Post by macca on Mar 5, 2022 12:16:01 GMT
same issue with both KSA50s but nothing to do with heat. Just needed the points cleaning - or something, you'd have to ask Alan for the details. Crud builds up on them over time apparently. KSA50S barely get warm in my system at the levels I play at and they have the plateau biasing in any case. Only time it ever got properly hot was when we did that bakeoff and it was absolutely caned for about 5 hours continuous. The KSA100 puts out a ton of heat out of the top (twin fans) so serves the useful purpose of heating the room. The case of that one only gets warm, never hot. It worked its row out that day, didnt it. only time I ever seen the top indicators light up. Rarely get the bottom ones to light at home and they come on if it outputs more than 750mW for more than two seconds. Surprising how little power is needed except on very short peaks, when you suddenly need a shedload.
|
|
Bigman80
Grandmaster
AA Founding Member & Bigbottle Audio Creator
Posts: 16,144
|
Post by Bigman80 on Mar 5, 2022 12:34:45 GMT
It worked its row out that day, didnt it. only time I ever seen the top indicators light up. Rarely get the bottom ones to light at home and they come on if it outputs more than 750mW for more than two seconds. Surprising how little power is needed except on very short peaks, when you suddenly need a shedload. Yeah, it sounded like it was effortless and it really impressed me. I still kinda wish i had bought that second one i found for myself lol Cracking amplifiers.
|
|
|
Post by mikeyb on Mar 6, 2022 8:01:11 GMT
|
|
Bigman80
Grandmaster
AA Founding Member & Bigbottle Audio Creator
Posts: 16,144
|
Post by Bigman80 on Mar 6, 2022 8:12:15 GMT
It is too small really, and I don't like modushop cases. They rattle. Shame. If it was 4U I would have taken it.
|
|
|
Post by karma67 on Mar 6, 2022 9:45:03 GMT
It is too small really, and I don't like modushop cases. They rattle. Shame. If it was 4U I would have taken it. if you like the look of them that is easily got over.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Mar 6, 2022 10:19:15 GMT
Mine does not rattle. If it did, a couple of brackets with Rivnuts in would solve it.
|
|
Bigman80
Grandmaster
AA Founding Member & Bigbottle Audio Creator
Posts: 16,144
|
Post by Bigman80 on Mar 6, 2022 11:14:28 GMT
Mine does not rattle. If it did, a couple of brackets with Rivnuts in would solve it. It doesn't rattle when you tap the lid?
|
|