optical
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Post by optical on Jun 21, 2021 8:12:27 GMT
Hi all, I've got a dead AC supply transformer in my Quad ESL 63. If anyone has one or knows where to get hold of one I would be very grateful. Also if anyone has any technical specs on the transformer, that would be very helpful too. Cheers Chris  |
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optical
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Post by optical on Jun 21, 2021 11:37:19 GMT
One Thing have come back to me first.
Details are:
Primary = 2 x 115v
Secondary = 1 x 14v
1 x 640v
Ideally I hope I can get a direct replacement but if not at least I now know the specs if I need to get one made. I'm hoping they may be able to source one for me.
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Post by antonio on Jun 22, 2021 1:43:20 GMT
Good luck in sorting it, don't want you to be without your music for too long
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optical
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Post by optical on Jun 22, 2021 9:40:55 GMT
Good luck in sorting it, don't want you to be without your music for too long Thanks Antonio, to be fair I've been without them for a while now (a few months) and my 'regular' cone speakers do a fine stand in job, they ain't Quads though . . . . As was reiterated to me on a recent visit to Alan Firebottle's place where I was reminded by the signature Quad sound, that I am a life-long deciple . . . . Fortunately I had an email from Quad through today informing me of transformer availability and indeed price so hopefully one is on it's way to me to have a go at fitting! Cheers |
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Post by sq225917 on Jun 22, 2021 19:34:20 GMT
I have a mate with 989s, 2 pairs and 3 sets of 63s, in bits, ill ask him.
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Post by antonio on Jun 23, 2021 2:45:38 GMT
'Optical' - Do let us know how you get on with the repair to the Quads.
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optical
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Post by optical on Jun 23, 2021 6:35:58 GMT
I have a mate with 989s, 2 pairs and 3 sets of 63s, in bits, ill ask him. Thanks very much, although hopefully Quad will come through for me and deliver the transformer today. Sounds like your mate is a man after my own heart, we don't aim to have multiple pairs of Quads in bits . . . it just kind of happens . . . haha |
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optical
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Post by optical on Jun 23, 2021 6:37:35 GMT
'Optical' - Do let us know how you get on with the repair to the Quads. Certainly will Antonio, It's 'just' un-soldering and re-soldering eight points onto the transformer so I'm hoping it will be relatively painless . . . although these things are rarely as straightforward as hoped. Cheers |
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optical
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Post by optical on Jun 23, 2021 8:58:57 GMT
Typical,
Quad ignored my postal address and have attempted to deliver the item to a place where I am not.
This tallies with their service department whom in the past have delivered a speaker of mine without telling me, to a wrong address after I told them I would be collecting it from them, the speaker subsequently got nicked and they had to reimburse me after the threat of legal action.
Another British company gone down the pan and run by morons.
As you can tell, I am not happy.
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Post by antonio on Jun 23, 2021 13:05:37 GMT
It's a simple job to copy an address down, I can't imagine Quad have hundreds and hundreds of bits going out daily, when you may forgive someone for mixing up two addresses, just can't get the staff nowadays.
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optical
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Post by optical on Jun 24, 2021 7:47:40 GMT
It's a simple job to copy an address down, I can't imagine Quad have hundreds and hundreds of bits going out daily, when you may forgive someone for mixing up two addresses, just can't get the staff nowadays. Yup, usually I give anyone the benefit of the doubt and I understand completely that these things do happen, BUT, I stated clearly via the phone and on a confirmation email to please send it to the address outlined and both instructions have been flat out ignored. This happens when the responsibility of one simple job is shared between multiple departments, processes are needlessly complicated. I see it every day at work. Like I say Quad have previous lapses in common sense with me so it's not a major surprise. Hopefully it will turn up today and I can get going on it anyway. Cheers |
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