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Post by antonio on Sept 21, 2019 4:25:02 GMT
Whenever I sell anything I have never received a delivery name and address from Ebay, only Paypal. Is that correct?
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Deleted
Deleted Member
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Post by Deleted on Sept 21, 2019 4:30:15 GMT
How do you mean? When posting i used to use only the Address on Pay Pal if paid via that method.
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Post by antonio on Sept 21, 2019 5:39:25 GMT
Yes, that is what I meant, I have never received a delivery address from ebay only paypal.
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Bigman80
Grandmaster
AA Founding Member & Bigbottle Audio Creator
Posts: 16,071
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Post by Bigman80 on Sept 21, 2019 7:28:59 GMT
Yes, same here. Annoyingly PayPal have stopped providing email addresses for the buyer, too. When imcourie stuff, I like to use their email address so they get updates.
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Post by antonio on Sept 21, 2019 9:38:18 GMT
The reason I ask is I have a problem with the sale of a tonearm. The man is Chinese and I received a name and address to send to in Cardiff, unfortunately the name was written in Chinese, but in one of the messages sent by ebay I got a name which I used when sending. This parcel was due to be picked up at a post office and then forwarded to China by his friend, unfortunately he cannot collect due to name difference. The buyer does have a delivery name and address on his ebay account which was not sent to me by ebay, I have seen this, and if ebay had sent this to me all would be well. He obviously has a delivery name and account name which are not the same.
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Bigman80
Grandmaster
AA Founding Member & Bigbottle Audio Creator
Posts: 16,071
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Post by Bigman80 on Sept 21, 2019 9:58:07 GMT
The reason I ask is I have a problem with the sale of a tonearm. The man is Chinese and I received a name and address to send to in Cardiff, unfortunately the name was written in Chinese, but in one of the messages sent by ebay I got a name which I used when sending. This parcel was due to be picked up at a post office and then forwarded to China by his friend, unfortunately he cannot collect due to name difference. The buyer does have a delivery name and address on his ebay account which was not sent to me by ebay, I have seen this, and if ebay had sent this to me all would be well. He obviously has a delivery name and account name which are not the same. I was actually wrong earlier (probably too early for me). I use the EBay iPad app and on there it always shows the posting address when you click into the sold item. It’s this I use for posting. I used to use the PayPal payment notification but I don’t now. |
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Bigman80
Grandmaster
AA Founding Member & Bigbottle Audio Creator
Posts: 16,071
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Post by Bigman80 on Sept 21, 2019 9:59:48 GMT
As a solution, the post office will usually release an item to someone else with ID and a note to say you want them to hand it over to a named recipient. Not sure if you’d need an original ID document or if a copy would do.
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Post by antonio on Sept 21, 2019 12:38:45 GMT
I hjave had the item returned to me, but have asked the buyer for £17, the cost of reposting. He says he will not pay and has already paid postage for something he hasn't received. I have tried on numerous occasions that I have not made the mistake and it is all sown to him not having the correct delivery name and address on his paypal account. After he won the auction he asked if I would send to China, I replied no. This is a warning for all, don't sell to anyone overseas.
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Post by nonuffin on Sept 21, 2019 13:28:46 GMT
Send the buyer a refund and don't post it. Overseas buyers are a complete pain in the arse and the last one I had was an italian who wanted free shipping to Italy orf a heavy CD player which I stated in the listing was free shipping for the UK only.
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Deleted
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Post by Deleted on Sept 21, 2019 13:34:13 GMT
I utterly refused to sell anywhere outside the UK. Italy & Russia are a deffo no no
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Bigman80
Grandmaster
AA Founding Member & Bigbottle Audio Creator
Posts: 16,071
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Post by Bigman80 on Sept 21, 2019 15:14:25 GMT
I utterly refused to sell anywhere outside the UK. Italy & Russia are a deffo no no You may as well stamp on the kit yourself if you plan to send to Italy or Russia. Germany is usually very good though. |
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Deleted
Deleted Member
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Post by Deleted on Sept 21, 2019 16:11:22 GMT
Best sellers of the lot Germans. Not had a single bit of trouble, they seem to get to the UK quicker than from London to me..
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Post by macca on Sept 21, 2019 17:43:10 GMT
Zay are ruthlessly efficient!
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Post by sq225917 on Sept 21, 2019 18:49:30 GMT
I only sell international with the ebay GSP. Let them deal with it.
Refund him and move on, hes a clown.
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